Privacy Policy

Last updated: 20/11/2025

Next Visa Step respects your privacy.
This page explains what information we collect, how we use it, and how you can contact us with questions.

1. Who We Are

Next Visa Step is a visa and document support service.
We help clients with:

  • Digital nomad visa guidance
  • Visit visa guidance
  • Apostille and document legalization support

Website: nextvisastep.com
Email: support@nextvisastep.com

2. Information We Collect

We collect information in three main ways.

a) Information you give us

When you:

  • Fill out a contact form
  • Request a consultation
  • Subscribe to updates or guides
  • Send us documents for review

You may share:

  • Name
  • Email address
  • Phone number
  • Country of residence
  • Travel plans and visa type
  • Document details you choose to upload
  • Payment details (processed through secure third-party providers)
b) Information collected automatically

When you visit our website, we may collect:

  • IP address
  • Browser type and device
  • Pages viewed and time spent
  • Referral source (how you found us)

This is usually collected through cookies and analytics tools.

c) Information from third parties

If you book through a partner or payment gateway, they may share limited data with us such as:

  • Your name
  • Contact details
  • Payment status

3. How We Use Your Information

We use your information to:

  • Reply to your questions
  • Provide visa and document guidance
  • Prepare your consultation or service file
  • Send booking confirmations and updates
  • Improve our website and services
  • Handle payments and invoices
  • Comply with legal and tax duties

We do not sell your data.

4. Legal Grounds (for visitors from the EU/UK)

For users in the EU/UK, we rely on:

  • Contract – when we provide a service you requested
  • Legitimate interests – such as analytics and site security
  • Consent – for marketing emails and optional cookies

You can withdraw consent at any time by contacting us or using unsubscribe links.

5. Cookies and Analytics

We use cookies to:

  • Keep the site secure
  • Remember basic preferences
  • Measure website traffic and performance

You can control cookies through your browser settings.
Some parts of the site may not work fully if you disable cookies.

If we use tools like Google Analytics or Meta Pixel, they may also receive anonymized usage data.
These providers have their own privacy policies.

6. How We Share Your Information

We may share your data with:

  • Hosting and IT service providers
  • Payment processors
  • Email and CRM tools
  • External consultants (for example, local lawyers or tax experts, only if needed and with care)

We only share what is needed to deliver the service.
All providers are expected to keep your data secure and confidential.

We may also share information if:

  • Required by law, court order, or government request
  • Needed to protect our rights, safety, or clients

7. International Transfers

Our servers or service providers may be in different countries.
This means your data may be stored or processed outside your home country.

We aim to work with providers who apply strong security and privacy standards.

8. Data Retention

We keep your information only as long as needed:

  • To provide the service you requested
  • To keep proper business and tax records
  • To meet legal or regulatory duties

When data is no longer needed, we delete it or anonymize it.

9. Your Rights

Depending on your country, you may have rights to:

  • Access the personal data we hold about you
  • Correct inaccurate information
  • Ask us to delete your data where possible
  • Restrict or object to certain uses
  • Withdraw consent for marketing
  • Request a copy of your data in a portable format

To use these rights, email support@nextvisastep.com.
We may need to verify your identity before we act on your request.

10. Security

We take reasonable steps to protect your data, such as:

  • Secure hosting
  • Limited access for staff and contractors
  • Use of passwords and access controls

No system is 100% secure, but we aim to reduce risk as much as we can.

11. Third-Party Links

Our website may link to other websites, such as:

  • Embassies
  • Government portals
  • Airlines or insurance providers

We are not responsible for the privacy practices of those sites.
Please read their policies before you share information with them.

12. Children’s Privacy

Our services are for adults.
We do not knowingly collect data from children under 18.
If you believe a child has shared data with us, contact us and we will remove it where possible.

13. Changes to This Policy

We may update this Privacy Policy from time to time.
The “Last updated” date at the top shows the latest version.
If changes are important, we may highlight them on the website or by email.

14. How to Contact Us

For any questions about this Privacy Policy or your data, contact:

Next Visa Step
Email: support@nextvisastep.com